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Frequently Asked
Questions |
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What type of copiers do you sell? |
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Where do your copiers come from? |
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What forms of payment do you accept? |
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Do I need to have an authorized technician set up
my copier? |
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Where can I obtain a service contract, product
setup and training? |
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How do you ship your
copiers? |
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| What type of
copiers do you sell? |
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We sell only the best in
quality, lightly used lease returns and repossessions that meet
today's market demands and are among the best in digital
copier technology.
We specialize in all makes and
models of digital copiers ranging from 18 copy per minute to 100
copy per minute plus machines. Each copier goes through a
cleaning and testing process to ensure that every copier and
it's accessories are functioning properly.
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Where do your copiers come from? |
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Copier Brokers has partnered with
Fortune 1000 leasing and financing companies to purchase only
the best in off-lease and repossessed equipment at the lowest
possible prices. We also buy gently used trade-ins from a
nationwide dealer network. As a result we offer the best
in value and the lowest possible price. |
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What forms of payment do you accept? |
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We accept payments by business
check, cashiers check, money order, wire transfer, Visa and
MasterCard.
There is a 10 day hold on payments made by business check. |
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Do I need to have an authorized technician set up
my copier? |
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As the nature of the equipment we
sell can be complicated with numerous parts and accessories we
always recommend that a factory trained
technician provide the initial setup as they are very familiar
with digital copiers and provide you with a speedy hassle-free
installation of your purchase.
Due to the movement and
shifting of parts caused by shipping
some units may require adjustment by a authorized service
technician.
Copier
Brokers does not provide service contracts, product setup or
training. We do provide the best in quality repossessed and
off-lease copiers at liquidation prices at or below dealer
costs! |
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Where can I obtain a service contract, product
setup and training? |
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We understand that it is important
for you to get the most out of your copier and that is why we
recommend obtaining a service contract, training and
product setup for your purchase.
You can
obtain service contracts, product setup and training from your
local authorized dealer or national third party service
provider. Please consult your local listings or
manufacturer's website for a list of providers in your area.
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How do you ship your copiers? |
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We are happy to arrange the shipment
of your purchase at our reduced rates. We only ship within the
United States to the lower 48 states. Copiers are shrink
wrapped with corner boards and then padded for extra protection
and transported to your home or office on an air-ride truck
equipped with a lift gate (no forklift or loading dock is
required).
We will obtain a shipping cost quote
for your purchase that will be emailed to you. There is an
additional charge for deliveries involving stairs and locations
not accessible to long haul trucks. As the shipment of
equipment is a separate transaction between you and the shipping
company, shipping charges are due directly to the shipping
company upon delivery of your copier.
All equipment is shipped fully
insured. CopierBrokers is not responsible for freight related
damages. It is the customer's responsibility to fully inspect
the equipment when it arrives and note any shipping damage on
the bill of lading before signing for the delivery. Failure to
do so will forfeit your right to file a freight claim. Although
the shipment of the your purchase is a separate transaction
between you and the shipping company, We are happy to help
assist you in filing a claim in the event your insured equipment
was damaged during shipment.
Copier Brokers will only ship with
those carriers that transport equipment as rolling stock. Due
to the risk of damage, Copier Brokers will not ship copiers with
UPS, FedEx or common carriers. |
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